App / Sports
x1111 operates under a clear policy framework so you know exactly where you stand — what we collect, how we use it, and what you can do about it. Access to our platform depends on your local law and eligible regions in Bangladesh.
Our terms apply to every account opened through x1111 and govern how we handle your data, your transactions, and your access to the platform. We are not a licensed operator in every jurisdiction — whether you can access and use this site depends on the laws that apply where you are. If local law restricts online gaming or payment activity, that restriction applies to you regardless of what our site displays. When you deposit via bKash, Upay, or Bank Transfer, a transaction record is created on your account. Those records are part of your account data and are covered by this policy. We retain them for as long as your account is active and for a period after closure as required by our internal retention schedule. We do not sell your personal data to third parties. We share it only where necessary to process a payment, verify an account, or comply with a lawful request. Any third-party service we use — including payment processors for bKash and Upay routes — operates under its own terms, and we are not responsible for how those services handle data on their end. If something in these terms is unclear, the right move is to contact us before acting, not after. Our support routes are listed in the contact section below.
This policy applies to your use of x1111 and the account you hold with us. It does not extend to third-party sites we may link to, and it does not override local law where that law is stricter than our terms.
These terms govern how you open, use, and close your x1111 account, including identity verification steps and account-level restrictions that may apply based on your region.
Every deposit and withdrawal processed through bKash, Upay, or Bank Transfer on your account falls within this policy. Records of those transactions are held on your account and accessible to you.
Content published on x1111 — game listings, promotional notices, policy pages — is covered by our terms. We may update content without prior notice; the version live at the time of your visit applies.
Payment processors, game studios, and any external service linked from our platform operate under their own terms. Our policy does not extend to those services, and we are not liable for their data practices.
You have practical options when it comes to your data and your account. You can review the transaction history tied to your bKash, Upay, or Bank Transfer deposits directly from your signed-in account page — no request needed for that. If you believe a detail on your account is incorrect, you can raise a correction request through our support channel and we will review it. If you want to know what personal data we hold on you, submit a data access request via the contact route listed below. We aim to respond within a reasonable period. You can also ask us to delete your account data, subject to any retention obligations we are required to meet — for example, transaction records tied to payment processing may need to be kept for a defined period. For any of these actions, the clearest path is a written request through our support contact so there is a record on both sides.
Open your account dashboard to see your full transaction history, including bKash, Upay, and Bank Transfer entries. No separate request is needed to view your own records.
If your account shows an error — name, contact detail, or payment reference — contact support with the correct information and we will update it after verification.
Submit a written data access request through our support route. We will confirm what personal data we hold and provide it in a readable format within a reasonable timeframe.
You can request account closure at any time. Residual data may be retained for the period required by our internal retention schedule before permanent deletion.
If you have a question about these terms, a data request, or a correction to raise, use the contact routes published on this site. We do not operate undisclosed channels.
Open the chat widget from any page on x1111 to reach our support team directly. Use this for account questions, policy clarifications, and transaction queries.
Send a written request to our published support email for data access requests, correction requests, or formal policy questions. Written requests create a record for both sides.
The help section inside your signed-in account area covers common policy questions, account steps, and payment record access without needing to contact support directly.
We take a straightforward approach to the data we hold: collect what is needed, protect it, and give you a way to act on it.
We use cookies to keep your session active and to understand how the site is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the site functions for your account.
Your account is protected by the credentials you set at registration. We recommend using a unique password not shared with other services. If you suspect unauthorised access, contact support immediately through the live chat route.
We keep your account data for as long as your account is active. After closure, transaction records tied to bKash, Upay, or Bank Transfer processing are retained for the period required by our internal schedule, then deleted.
We may update these terms from time to time. The version published on x1111 at the time of your visit is the version that applies. Continued use of the site after an update means you have seen the revised terms.
Answers to the questions we hear most often about how this policy works and what it means for your account.
Access to x1111 depends on your local law and eligible regions. If online gaming is restricted where you are, those restrictions apply to you. Review the laws in your area before opening or using an account.
Yes. Your full transaction history — including bKash, Upay, and Bank Transfer entries — is available in your signed-in account dashboard. No separate request is needed; the records are there when you log in.
Send a written data access request through our published support email. We will confirm what we hold and provide it in a readable format. Using email creates a written record on both sides, which we recommend for formal requests.
After you close your account, personal data is retained for the period required by our internal retention schedule — particularly transaction records tied to payment processing. After that period, the data is deleted. Contact support if you want details on the timeline.
Reach our support team via live chat on x1111 or by email. Provide the correct information and we will review and update your account after verification. Written requests through email are recommended for corrections you want on record.
We share data only where necessary — to process a payment via bKash or Upay, to verify your account, or to comply with a lawful request. We do not sell personal data. Third-party processors operate under their own terms and privacy practices.