App / Sports
Your x1111 account runs on three local payment routes — bKash, Upay and Bank Transfer — each connected directly to the cashier inside your account. Open the account page, pick your route, and every transaction lands on a record you can check at any time.
Adding funds to your x1111 account starts at the cashier tab inside your signed-in account area. We support bKash as the primary deposit route because it settles quickly and the confirmation comes straight to your phone. Upay works the same way for those who prefer it, and Bank Transfer is there when you want a transaction that carries a paper trail or fits a higher amount. Pick the route that matches your wallet, enter the amount shown on the deposit screen, and confirm.
Log in to your x1111 account and open the cashier tab from the account menu.
Select bKash, Upay or Bank Transfer from the deposit screen — only routes configured for your account region appear.
Type in the deposit amount, review the details on screen, then confirm. Your wallet app or bank will prompt you to complete the payment.
Once the payment clears, your x1111 account balance updates. The transaction appears in your account history with a reference number.
When you want to move funds out of your x1111 account, the withdrawal section sits in the same cashier area as deposits. Choose the payout route — bKash, Upay or Bank Transfer — and make sure the wallet number or bank details you enter match the ones on your account. We route payouts back to a verified payment source, so mismatched details will hold a withdrawal until they are corrected. Enter the amount you want to withdraw, review the summary screen, then submit. The status label in your account history shows where the payout stands.
Inside your x1111 account, go to the cashier and select the withdrawal tab.
Choose bKash, Upay or Bank Transfer. Confirm the wallet number or bank details match what is saved on your account.
Key in the withdrawal amount, review the on-screen summary for any minimum or field requirements, then submit.
Your account history shows a live status label for the withdrawal. Contact account support if the status does not update after the period shown on screen.
At certain points — usually before a first withdrawal or when a payment route is added — your x1111 account may prompt you to complete a verification step. What that step involves depends entirely on the fields and instructions displayed inside your account at the time. We do not prescribe a fixed document list here because the fields shown to you reflect your account state and region. Read each prompt carefully, fill in only what the screen asks for, and submit through the secure form provided. If a step is unclear, the account support route is the place to ask rather than assuming which document applies.
The verification fields shown in your account are specific to your account state. Fill in each field as instructed rather than submitting documents not requested.
Account name and wallet ownership details should match across your x1111 account and your bKash, Upay or Bank Transfer registration.
Use only the form inside your signed-in account area to submit any required details. Do not send identity information through chat or email unless support explicitly directs you.
After submitting, return to the verification section of your account. The status label there reflects whether the check is pending, completed or needs further input.
Three payment routes are configured on x1111 for Bangladesh accounts. bKash is the primary deposit method — widely used, fast to confirm on your phone, and the route most accounts start with. Upay sits alongside it for accounts linked to that wallet, following the same deposit and withdrawal flow. Bank Transfer handles higher-value movements and produces a transaction record at the bank level, useful when you want a paper trail or are working with amounts that suit a direct transfer. Each route appears in the cashier only when it is available for your account region.
Primary deposit and withdrawal route. Confirm payments directly from the bKash app linked to your registered mobile number.
Alternative mobile wallet route. Deposit and withdraw using the Upay account registered to your x1111 profile.
Direct bank-to-account route for higher amounts or when a bank-level transaction record is preferred.
Every payment that passes through x1111 banking generates a record on both sides — one in your mobile wallet or bank statement, and one inside your x1111 account history. Knowing how to read both together makes it straightforward to confirm a deposit landed or a withdrawal cleared. The reference number shown on the x1111 cashier confirmation screen is the key linking detail.
The transaction reference generated at the cashier step appears in both your x1111 account history and your bKash, Upay or bank statement. Use it to match the two records.
Account history shows each transaction as pending, processing or completed. A status that stays on pending longer than the screen indicates is a signal to contact support.
The history tab inside your x1111 account lists every deposit and withdrawal with the date, amount, method and status. Filter by date range to narrow down a specific transaction.
Keep the wallet confirmation message and the x1111 cashier reference together. If a dispute arises, having both on hand speeds up the resolution process with account support.
Keeping your x1111 banking activity secure comes down to a few consistent habits combined with the account controls we have in place. Always access the cashier from the x1111 domain directly — bookmark it rather than following links from unverified sources. Your payment routes are tied to your registered wallet or bank details, and we only process payouts back to those verified sources. If account details change, update them through the account settings page before submitting a withdrawal.
Access x1111 banking only at x1111. Confirm the domain in your browser address bar before entering account credentials or completing any payment step.
Your bKash, Upay or Bank Transfer details must match the name on your x1111 account. Mismatched ownership details will hold a withdrawal until corrected through account settings.
Complete any verification prompt shown in your account area promptly. Verified accounts can access the full cashier flow without holds applied to deposits or withdrawals.
If you spot an unrecognised transaction or a payment that has not updated, use the account support route published inside the x1111 help section rather than third-party channels.
These are the questions we hear most often about deposits, withdrawals and account payment steps on x1111. If your question is not covered here, the account support route inside the help section is the place to raise it directly.
The cashier inside your x1111 account shows the routes configured for your region. Currently those include bKash, Upay and Bank Transfer. Only routes available to your account appear in the cashier at the time of deposit. Availability depends on local regulations and eligible regions.
Once your payment clears, the account balance updates and a completed entry appears in your account history. Each entry carries a reference number that matches the confirmation sent by your wallet or bank. Check the history tab for the current status of any deposit.
Withdrawals are processed back to the verified payment source registered on your x1111 account. If you need to update your wallet details, do that in account settings before submitting a withdrawal request. Mismatched details will hold the payout until corrected.
Check the status label in your x1111 account history first. If it remains on pending longer than the period shown on screen, take your transaction reference number and contact account support through the help section. Have your wallet confirmation ready to share.
Your account may display a verification prompt before the first withdrawal or when a new payment route is added. Follow the fields shown in your account area at that point. What is required depends on your account state; the screen will tell you exactly what to complete.
Minimum amounts are shown on the deposit screen inside the cashier when you select your payment route. We do not publish a fixed figure here because it can vary by method and account configuration. The cashier screen is the accurate reference point for current limits.